Shipping Policy

Processing Time

All orders are processed within 3–5 business days. Orders are not processed on weekends or holidays.

During high volume periods, processing times may be slightly extended. We appreciate your patience as each order is carefully prepared.

Shipping Rates & Delivery

We offer free standard shipping within the United States on eligible orders.

However, certain products or destinations with higher shipping costs may require an additional shipping fee. If this applies to your order, you will be contacted before shipping for confirmation.

Estimated delivery times vary depending on location and carrier but typically range from 3–10 business days after shipment.

Order Tracking

Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your delivery status.

Please allow up to 24–48 hours for tracking information to update after shipment.

Returns & Refunds

We accept returns within 14 days of delivery.

  • Items must be returned in original condition.

  • Customers are responsible for return shipping costs unless the return is due to an error on our part.

  • Orders returned after 14 days of delivery are not eligible for refunds.

Order Issues & Errors

If your order arrives damaged, incorrect, or there is an error caused by AGREENOLIVETREE.COM, we will gladly offer a full refund or replacement at no additional cost.

If the issue is not due to our error, standard return policies and shipping costs will apply.

Mission & Purpose

Every purchase from AGREENOLIVETREE.COM supports meaningful global impact initiatives. A portion of proceeds helps fund:

  • Outreach projects around the world

  • Scholarships for students

  • Community development programs, especially in Africa and among African communities globally

Your order is more than a product—it is a contribution to education, empowerment, and global outreach.

Additional Information

  • Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect addresses.

  • Delivery times may vary during holidays or peak seasons.

  • We are not responsible for delays caused by postal carriers or customs (for eligible international shipments, if applicable).